To Caramel & cie, each client deserve the best service quality.

For any question relative to ASS contact us by mail at sav@carameletcie.com we will answer you in the best delays.


If you satchel has a fabrication default, please contact us by mail at sav@carameletcie.com

- Attach pictures of the satchel to analyze the default

- Attach a copy of the purchase justificatory


If the default concerns an attach, we can send you a new one for free. Please contact sav@carameletcie.com and precise your address, ( attach picture od the satchel)